This is a post on the PDVISION Site.

Working as a support engineer at PDSVISION Support is a varied job and no day is like the other as you get to help different customers with different problems (from 3D CAD as Creo to PLM Windchill or to Mathcad and KeyShot). The help might be regarding anything from creating a box around a note in Creo Parametric drawing to system downs where whole productions are at a stand-still and hundreds of designers are prevented from working. The later requires an urgent

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