This is a post by Dave Martin on PTC site.
In a previous post on the topic of smart, connected products (SCP) and design intent, we talked about how working with a significant number of vendor and supplier components (like sensors and transmitters) can impact your product definition. The key takeaway? You’ll need a process that combines bottom up, top down, and middle out design methodologies to effectively design SCPs.
But there’s more to planning smart products than figuring out where to place components. Connecting our products to the internet provides enormous opportunities for gathering data, which leads to better products and higher customer satisfaction. But what data do you collect, and when? In this post, we look at the data — what to measure, when, and why.