This is a post by Alexandra Puig on the PTC site.
The impact of the global COVID-19 pandemic is undeniable. Nearly every aspect of the workforce has been impacted in ways that have forced companies to rethink their products, processes, and people. Organizations have struggled to complete in-person service calls, employees have lost the face-to-face interactions with co-workers, and much more.
Enter what is now being referred to as a post-COVID “new normal” — the remote workforce. Entire companies are going online to maintain business continuity.