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Far from being just another buzzword, digital disruption is a very real concern for every single sector. As we stand on the cusp of Industry 4.0, its consequences have never been more profound.

So, what does digital disruption entail? Gartner defines digital disruption broadly as, “an effect that changes the fundamental expectations and behaviors in a culture, market, industry or process that is caused by, or expressed through, digital capabilities, channels or assets.” In short, it is the fundamental altering of a given sector by virtue of digital techniques and technologies.